FAQ

Common questions, answered

Can't find what you're looking for? Email hello@soko.origamitech.co.ke.

Where do I find Soko POS?

The product is https://soko.origamitech.co.ke. Origami Tech’s main site (origamitech.co.ke) is warehouse automation, barcode, and RFID — not the Soko till. Start a trial at /trial.

Is there a free trial?

Yes. Every new organization gets a full 14-day free trial with Professional features unlocked. No credit card is required to start.

Is Soko a POS and inventory system?

Yes. Soko is built as one product: point of sale and inventory management together, plus customers, suppliers, accounts, and reports. Stock updates when you sell. You do not need a separate stock app.

How many users can I add?

Starter supports up to 5 users, Professional up to 20, and Enterprise is unlimited. Cashiers can use POS only; admins get full access.

Can I import my existing products and customers?

Yes. Soko supports Excel/CSV import for products, customers, and suppliers.

Does it work in Kenya, Uganda, and Tanzania?

Yes. Soko supports KES, UGX, and TZS. You set currency when you create the organization and it applies across POS, inventory, and reports.

What payment methods does the POS support?

Cash, M-Pesa, Airtel Money, bank transfers, cheques, and customer credit. You can split a sale (for example part cash and part M-Pesa).

Is my data secure?

Data is encrypted in transit and at rest. Row-level security isolates each organization. Infrastructure runs on Supabase.

Can I use it offline?

Soko POS is a cloud web app. You need an internet connection at the till. Offline sale queueing is not available yet.

How does billing work?

Billing is through Paystack. Monthly or yearly plans. Cards, M-Pesa, and bank transfers are accepted where Paystack supports them.

Can someone help us implement Soko on site?

Yes. You can start yourself in minutes, or Origami can configure receipts, data-entry, and till workflow around how your shop already works — on site when that helps, or remotely. That is product configuration, not a custom codebase. Details: /implementation.

Can I cancel anytime?

Yes. Cancel at any time. Data stays available for 30 days after cancellation so you can export.

Ready to run POS and inventory in one system?

14-day free trial. No credit card required.